Privacy Policy

Last updated: July 5, 2026

Privacy Policy

Welcome to Lilyarosepoetry. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit our website, we may collect certain information, including:

- Your name

- Shipping and billing address

- Email address

- Phone number (if provided)

- Payment information (processed securely through Shopify's payment providers; we do not store your complete payment details)

- Order history

- Device information such as your IP address, browser type, and cookies

How We Use Your Information

We use your information to:

- Process and fulfill your orders

- Ship your purchases

- Communicate with you regarding your order

- Respond to customer support requests

- Improve our website and customer experience

- Detect fraud and maintain website security

- Comply with legal obligations

Print-on-Demand Orders

Physical products are produced and fulfilled through Gelato. To process and ship your order, we share only the information necessary to fulfill your purchase, such as your name, shipping address, and order details.

Digital Products

Digital products, including downloadable PDF files, are delivered electronically. Your purchase information is retained to provide access to your digital products and customer support.

Payments

Payments are processed securely through Shopify and its authorized payment providers. We do not store or have access to your full credit card information.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support the functionality of our online store.

You may disable cookies through your browser settings, although some features of the website may not function properly.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers necessary to operate our business, including:

- Shopify

- Gelato

- Payment processors

- Shipping carriers

- Legal authorities when required by law

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Your Rights

Depending on your location, you may have the right to:

- Request access to your personal information

- Request correction of inaccurate information

- Request deletion of your personal information where legally permitted

- Withdraw consent where applicable

To exercise any of these rights, please contact us.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Lilyarosepoetry

Email: love.lilya@hotmail.com